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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mallie Hefley

Mallie Hefley

September 15, 2026

5  out of  5
rating by Mallie Hefley
"Extremely efficient and friendly staff! No complaints!"
We responded:
"❤️"
Profile photo of Mallie Hefley

Mallie Hefley

September 15, 2026

5  out of  5
rating by Mallie Hefley
"Genuinely the best insurance company i’ve been with. Everyone I talk to is always very friendly and helpful! If you ever need someone nice and patient, ask for Nik or Justin."
We responded:
"What amazing things to say. You absolutely made my day! Thank you for being our customer… and for taking time to share this. Truly."
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Jerrad Brown

September 3, 2026

5  out of  5
rating by Jerrad Brown
"My current insurance kept going up so I decided to shop around. Jack was very helpful and communicative. He answered all of my questions and did not try to sell me anything extraI. I am now getting a slightly better coverage at a much lower cost."
We responded:
"Wow, Jerrad! Thanks for taking time to let us know how we’re doing! Jack is excellent at serving our customers and he, like me, appreciates you very much."
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Don Batiste

September 3, 2026

5  out of  5
rating by Don Batiste
"Jack is very simply the best person I've ever dealt with in the insurance industry !!!!!"
We responded:
"As long as one been around, I don’t recall ever hearing that said…. You made our day, sir. So glad to see this, but especially that you joined us. We sure appreciate you!"
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Kathryn Denham

September 2, 2026

5  out of  5
rating by Kathryn Denham
"Thank you Jack!"
We responded:
"And thank you, Kathryn! I think that Jack is a 5-star, too. :) Thank you for taking time to celebrate with us! We sure appreciate you."
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Jeanie Kimbrough

August 25, 2026

5  out of  5
rating by Jeanie Kimbrough
"Great staff. Fast, efficient and knowledgeable about all policies. I purchased auto home business and life insurance at this office and feel confident Mike’s staff will continue to give me the service needed now and in the future"
We responded:
"Thank you, Jeanie! We love 5-star reviews and sure appreciate you taking time to give us a reason to celebrate! And, yes, you can expect that service both now and in the future! We sure appreciate you!"
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Gavin DeMoss

August 24, 2026

5  out of  5
rating by Gavin DeMoss
"Mike and Jack (Mike's son) have done a great job so far reestablishing my family and me as clients, and we've been able to save money and get good coverage compared to our former provider."
We responded:
"Thank you, Gavin! We appreciate you taking the time let us know. We celebrate these!!! Please come by and see us."
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TMC

August 13, 2026

5  out of  5
rating by TMC
"I give 5 stars for the phone call I made today with Nic regarding adding and dropping vehicles. She was patient and kind and knew what she was doing and made it effortless."
We responded:
"Thank you so much for taking time to let us know how we’re doing! I love to see Nik doing what she loves; helping customers. I’m glad you got to see it too! I can’t wait to celebrate your review with her! Thank you for taking time to make that happen!"
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Tia Tafla

August 8, 2026

5  out of  5
rating by Tia Tafla
"Jack is PHENOMENAL! he was recommended to me by a friend, and i didn’t know what i was doing, looking at, or anything. he gave me more coverage on both home and auto than my previous insurances and for WAY less. he saved me thousands a year and answered every question i had. can’t rave enough about him and my experience. 100/10"
We responded:
"Wow, Tia! Thank you for your words and taking time to share them! Such an awesome review!!! We so appreciate you!
"
Profile photo of Carol Smith

Carol Smith

June 30, 2026

5  out of  5
rating by Carol Smith
"If you are looking for a local insurance agent, look no farther than Mike Thompson State Farm. We have had nothing short of the best service! We recently had a roof replacement and State Farm handled it very well. Thank you so much for your incredible service. The entire team, especially Jack, is top-notch!"
We responded:
"Thank you so much for your awesome 5-star review! Your words means a lot to us and, most of all, we appreciate you choosing Mike Thompson State Farm!"
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See yahh lee na

May 28, 2026

5  out of  5
rating by See yahh lee na
"Great company"
We responded:
"Thank you so much, Sealiena! We appreciate your 5 star review!!!"
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Sam Mackie

April 3, 2026

5  out of  5
rating by Sam Mackie
"Excellent customer service! I recommend this insurance family to anyone looking for a new provider. I received a better rate than any of the other quotes I got."
We responded:
"Thank you so much, Sam. So glad we were able to save you money and provide the service you deserve. We appreciate your being a customer!"
Profile photo of Rena Cook

Rena Cook

March 24, 2026

5  out of  5
rating by Rena Cook
"Justin was so very helpful and welcoming!"
We responded:
"Thank you, Rena! I’m a big Justin fan! Thank you for for your review!"
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Mindy Frisbie

March 3, 2026

5  out of  5
rating by Mindy Frisbie
"Nik was the best, she answered every question and concerns that I had. I will definitely refer her to all my family."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mike Thompson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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BRANDI Pennington

February 18, 2026

5  out of  5
rating by BRANDI Pennington
"They saved our family so much money and we were able to get more coverage at that lower rate! 10/10 recommend!"
We responded:
"Wow! Thank you for such a great review!!! Better coverage for less premium? We love to help people with that!"
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Terry Cook

February 17, 2026

5  out of  5
rating by Terry Cook
"Great experience! Very professional & courteous. Beat my old insurance rates by a LOT! Jack is a great asset to have working for you."
We responded:
"Terry, Thank you so much for your review! I agree that Jack is a great asset and appreciate your kind words. So glad we can save you money on your insurance!"
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Tarah Thomas

February 3, 2026

5  out of  5
rating by Tarah Thomas
"So I was with Progressive and couldn’t believe how expensive our insurance was for my family with perfect driving records and 830 credit score. I’m not even kidding when I looked into State Farm and they saved us over $800/for 6 months. The price was the same with Progressive for our kids insurance, so I just left it alone. Then about 5 months later, our State Farm agent called and asked to run the kids again and saved us another $600/ for 6 months. So we are ecstatic! And that was for the exact same coverage! State Farm Rocks!!!! I’m forever a fan!"
We responded:
"Thank you so much for taking time to review us! We are always excited to get to help people save money! Thanks again!!!"
Profile photo of Corina Wright

Corina Wright

February 1, 2026

5  out of  5
rating by Corina Wright
"Mr. Thompson was very helpful to me when I was looking for home/car insurance. He spent time explaining coverage and pricing. I felt he was very honest and wanted to serve me to the best of his abilities. I would recommend him."
We responded:
"Thank you so much, Corina! Your kind words and review mean a lot to us!"
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Bryon Shotton

January 29, 2026

5  out of  5
rating by Bryon Shotton
"Great customer service and pleasant too work with"
We responded:
"Thank you so much, Bryon! We really appreciate you!"
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Edwin Miranda

December 29, 2025

5  out of  5
rating by Edwin Miranda
"Great customer service !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joanne Salt

November 25, 2025

5  out of  5
rating by Joanne Salt
"This StateFarm agency has been nothing but helpful and sweet, and they helped me get a new auto policy that I could afford. The staff explained everything in perfect detail and helped me understand exactly what I needed on my policy, and got me switched over same day. Highly recommend Mike Thompson and office!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nik Reese

October 24, 2025

5  out of  5
rating by Nik Reese
"Super sweet and respectful team! Definitely has your best interest at heart and will make sure you are taken care of!"
We responded:
"Thank you so very much! You’re right! Our team is amazing! :)"
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Bill Chaalan

September 9, 2025

5  out of  5
rating by Bill Chaalan
"Jack, Justin, Mike are the very best Insurance agents I've ever met. They go above and beyond and show compassion and expertise everytime I see them. Thank you guys!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Shannon Brown

Shannon Brown

August 29, 2025

4  out of  5
rating by Shannon Brown
"Jack was amazing to work with and so kind and professional."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Profile photo of Cheyenne Clum

Cheyenne Clum

August 25, 2025

5  out of  5
rating by Cheyenne Clum
"Hands down the best customer service around! Throughout the past year I have had many insurance questions for my company and the guys here have been super knowledgeable and the few times they didn't immediately have an answer they have been quick to do the research and get back to me!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."